To streamline access to important apps, IBM uses Slack as a robust engagement layer for its tech stack, with more than 3,500 off-the-shelf and custom apps. This means most employees are logging into multiple systems a day, wasting precious time and energy switching between apps and screens.Īll these systems, when unconnected, can create silos-leading to communication breakdowns, hindering access to data teams need to make decisions, and resulting in an incomplete view of the customer.įor IBM, breaking down organizational silos and making work more efficient is a top priority. The average enterprise company uses more than 1,100 cloud services. Removing Data Silos to Make Faster, Smarter Decisions Yet when done well, as IBM can attest, the results speak for themselves.

While taking a digital-first approach makes many things more efficient, it can also introduce new points of friction as companies transform. The unpredictable workplace shifts prompted by the pandemic accelerated IBM’s efforts to create new ways of working and harness the best of automation and technology to make work more pleasant and productive. As a result, IBM’s workforce is aligned across the company on their understanding of business objectives and operations, and better able to coordinate efficiently and execute seamlessly.įor IBM, one of the largest employers in technology, digital transformation isn’t as simple as flipping a switch-but it is paramount to deliver the smooth digital experiences employees have come to expect, especially in a globally distributed workforce. Throughout the past few years, IBM has transformed its workplace-and its culture-into a digital HQ, a space connecting all its people, automations and apps. Take IBM, which has spent more than a century driving business innovation and creating cutting-edge technologies. We’re living in an era of tremendous uncertainty, with organizations fundamentally rethinking the way we work in order to survive.īut if you look closely, some organizations aren’t just surviving these challenging times-they’re thriving.

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